Installing Windows 10 using SD card I have a 32gb tablet running 64 bit windows 8.1, Intel celeron 1.6ghz, 2gb mem ram - it has a single micro USB connector which, like a smartphone, is for both charging the tablet and data transfer/usb peripheral attachment etc. It is disabled in all editions of Windows 10 1507, Windows 10 1511, Windows 10 1607, Windows 10 1703, Windows 10 1709. This service is starting only if the user, an application or another service starts it in all editions of Windows 10 1803, Windows 10 1809, Windows 10 1903, Windows 10 2004, Windows 10 20H2. This video show How to Start or Stop Smart Card Enumeration Service in Windows 10 Pro. I use Dell Inspiron 14 3000 Series in this tutorial. Click File/Load Hive under display name you will find the name of the service. The name for Smart Card service is svchost.exe. Browse to c: windows system32 config regbackup system. Double-click the file called system. Enter the word 'test' (without the quotes) in the box and click OK.
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Installation Steps |
Step 1: Obtain a CAC Reader |
Step 2:CAC Reader driver / Video |
Step 3:DoD Certificates |
Step 4:ActivClient |
Step 4a:Update ActivClient |
Step 5:IE adjustments/Video |
Log into a CAC enabled website now |
Page Quick Links: |
Firmware Update for SCR-331 |
Verify SmartCard Service started |
Start Smart Card Service PDFs |
Updating a CAC Driver |
Plug in your CAC reader NOW
NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.
To Verify whether your driver did or did not install, follow these instructions:
Plug your CAC reader into your computer before proceeding
Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates.
Windows 8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start).
If it did not install correctly... Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It can also show up under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should' start to install itself. If that doesn't work, keep reading for other ideas below.
IF you do not see Smart card readers when checking, THEN follow along with the steps below.
To install a driver onto your computer for a CAC reader, you need to first download the correct driver for the hardware you purchased, I have drivers for the most common USB Readers, Keyboard, laptop, & desktop card readers
PROCEED TO STEP 3 ONCE YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION
Unzipping - the driver
Windows 10 or 8.1 - Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (this is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file. I recommend placing a backslash ( ) at the end of the location on the screen.
WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop. Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder (type in CAC Driver). Hit OK, then select Extract (lower right corner of this window). You should now see your new folder on your desktop to open up. Keep this for a later step.
Updating the Driver - Example is for an SCR-331
Windows 10 & 8.1 - Right Click Computer, Select Properties
Click the Device Manager link (on the left side of your screen)
Select the triangle next to Smart Card Readers
Right click the SCRx31 USB Reader, select Update Driver software
Browse my computer... Select Browse, then desktop (or wherever you made the folder)
NOTE: One person had to select 'Search automatically for updated driver software' (This is very rare)
Select the folder (if using the firmware update driver below, stop at the driver folder, do not 'dig' down to AND or Intel folders) and then OK. Next
Your driver will be installed.
FIRMWARE UPDATE for SCR-331 Reader
(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).
Verify your firmware version before going through this process...
1. Go to Device Manager, type: device manager in the search box
2. Select the arrow next to Smart card readers
3. Right click on SCR33x USB Smart Card reader
4. Select Properties
5. Select Details (tab)
6. Select Hardware Ids
7. The number after &REV_ is your current firmware, if it is0525there is no need to update the firmware.
Intel based Macs can update the firmware using TENS / LPS (instructions on top of PDF page 37 (document page 34)) Video instructions
The firmware update 'should' fix the following problems:
A. Card reader is not recognized
B. Shows up as 'STCII Smart Card Reader'
C. Shows up as 'USB Smart Card Reader' (not necessarily a problem)
D. Does not read your 'Gemalto TOP DL GX4 144', 'Oberthur ID One 128 v5.5 Dual' CAC.
E. Does not read your CAC when using your Mac
NOTE: We are hearing Mac users having problems with the SCR-331 reader. A recommendation is to get a Mac compatible reader.
Installation Instructions:
1. Download update file |
2. Unzip the downloaded file (by Right-clicking and selecting Extract All) |
3. Update the driver present in the 'driver' folder (by following guidance above) |
4. Once the driver is updated, Run FWUPDATE.EXE (lightning bolt) in the 'app' folder to update the firmware. Select the default choices. |
5. Close all programs, restart your computer |
NOTE: If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update.
Now your SCR-331 reader can be used with Windows 10 & 8.1, or Mac.
FIRMWARE UPDATE for SCR-3310 reader
(V1 ONLY (doesn't have V2 after SCR-3310 on the label))
(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).Intel based Macs can update the firmware using TENS / LPS (instructions on PDF page 37 (document page 34)) Video instructions
NOTE: DO NOT use this update on a V2 reader. There is no firmware update for a V2 reader because it is already updated.
Click on FWUpdate.exe, this will update your firmware to version 5.26
CHECK SERVICES to make sure Smart Card is running
(This Video shows a very basic version on how to start the service (start at 44 seconds))
If your CAC reader is still not seen by ActivClient, make sure that the Smart Card service is running.
Here's how: Go to: Start, Search programs and files (in Windows 10 & 8.1), type: Services.msc Scroll down to Smart card, double click it and set it to automatic and click Start
If you are unable to start the service; It doesn't show up; ActivClient still says no reader attached; or it acknowledges you have a CAC in the reader (but you can't access it) follow these registry edits below.
Windows 10 & 8.1
Automated method (double click the .reg file inside the .zip folder)
Manual method for Windows 10 & 8.1, (mirror your registry settings to the PDF links below).
Anytime you make changes to the Registry it is a recommended you back it up first
If ActivClient still does not see the CAC reader, try these ideas (if they don't work, your only other option is reloading Windows onto your computer).
Installation Steps |
Step 1: Obtain a CAC Reader |
Step 2:CAC Reader driver |
Step 3:DoD Certificates |
Step 4:ActivClient |
Step 4a:Update ActivClient |
Step 5: IE adjustments |
Log into a CAC enabled website now |
(THIS PROGRAM ALLOWS YOUR READER TO 'COMMUNICATE' WITH WINDOWS)
The AKO download links on this page are for Army personnel ONLY
IF you are NOT in the Army, clickhere
WINDOWS 8, 8.1, & 10 USERS:
If you have a: 'GEMALTO TOP DL GX4144,' 'GEMALTO DLGX4-A 144,' 'Oberthur ID One 128 v5.5 Dual,' 'Oberthur ID One 128 v5.5a D,' or 'G&D FIPS 201 SCE 3.2') CAC and are using Windows 8, 8.1, or 10, you might be able to use your CAC without the need of installing ActivClient.
Read more about the older CACs and replacing them
If you only need the ability to logon to CAC enabled sites, consider using Trusted End Node Security (TENS) formerly known as LPS (Lightweight Portable Security). The ability to complete and digitally sign forms does not exist via this method.
Windows 10 users click here for information on how to use your CAC on your computer
Windows 8 & 8.1 users click here for information on how to use your CAC on your computer.
Windows 10, 8.1, or 8 computers
ARMY ACTIVID7.1.0.153 DOWNLOAD and INSTALLATION ASSISTANCE (All other branches see your options on https://militarycac.com/activclient.htm
ACTIVID 7.1.0.153 INSTALLATION INSTRUCTIONS for Army personnel using Windows 10, 8.1, or 8 computers:
1. Read all of these instructions before clicking the download links
1a. If your computer is an HP or your ActivID does a roll back just before finishing the install, please look here for a setting you must perform before going to step 2.
2. Once the program is downloaded to your computer.... Double click the file, select Next
3. Read the End User License Agreement (EULA), select I accept the terms..., Next
4. Select Custom, Next, scroll down and select the red X next to US Department of Defense configuration, select This feature will be installed on local hard drive, select Next, then Install, (it may pause at this screen for a little while). You may be prompted to allow the following program to install software on this computer, Select Yes.
4a. Non DoD computers ONLY: Select the + next to Digital Certificate Services, select the down arrow next to Microsoft Outlook Usability Enhancements, make sure it is ared X. If it is not a red X, change it to a red X. If you don't make this change, you may end up with an error message stating: ActivID - 32 bits COM server asking you for your email address and password every time you use your CAC.
5. Click the Next button
6. Click the Install button
7. Uncheck the Show the readme file box (after you have read it). Select Finish
8. Restart computer
ActivID 7.1.0.153 is compatible with Windows 10, 8.1, & 8
Windows 10, 8.1, or 8 (64bit) Army users download ActivClient 7.1.0.153 from:
NOTE: Please Right click the link below and select Copy (the new links are like SharePoint Links [1 mile long] as you will need to paste it a 2nd time after logging into AKO 2.0. Direct links will only dump you at the home page. Like AKO 1.0 used to be like. We are repeating history again. Shaking My Head (SMH)
Click on the link titled: ActivID ActivClient x64 7.1 (37.27 MB .msi file) select Save As (save it to your computer), then follow instructions above.
Windows 10, 8.1, or 8 (32bit) Army users download ActivClient 7.1.0.153 from:
NOTE: Please Right click the link below and select Copy (the new links are like SharePoint Links [1 mile long] as you will need to paste it a 2nd time after logging into AKO 2.0. Direct links will only dump you at the home page. Like AKO 1.0 used to be like. We are repeating history again. SMH
Click on the link titled: ActivID ActivClient x86 7.1 (21.89 MB .msi file) select Save As (save it to your computer), then follow instructions above.
Some Windows 10 users are experiencing an issue where it won't complete the install and rolls back.
If your computer is an HP (or other brand), please look here for a setting you must perform OR if your ActivID does a roll back just before finishing install.
Other ideas that have worked for some. The concept is to try each one individually until one works. It is NOT a do all of them, then try.
- Delete following key and reinstall ActivID:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesActivID Shared StoreService'
----------------
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-Make sure the Distributed Transaction Coordinator (DTC) service is running
by checking the Service Status and running 'sc query msdtc' from an administrative command prompt.
If you need to Enable the startup, or needed to start it - try to run the ActivID installer again once it is up.
----------------
- If it's not DTC - next check your COM/DCOM:
Run dcomcnfg.exe
Browse down through Component Services > Computers > My Computer > COM+
Applications.
Did you receive any error message (usually Access Denied) or do you see any
Red Arrows?
This would indicate your COM system is corrupt - please see Microsoft KB2481190 for
a possible solution.
----------------
- If it is not COM or DTC - have you recently imaged this computer?
Please check the following Registry Key:
HKLMSOFTWAREMicrosoftMSDTCSysprepInProgress
Is this key value set to '1'? If so - set it to '0' and try the install again.
(Ref Microsoft KB3202122).
------------
ActivID 7.1.0.x relies on Windows services that are launched when a smart card is detected. Sometimes those services fail to start. In most cases a restart of your computer with your CAC inserted in the reader will fix the issue.
Newer HP computers (and other brands too) will need to temporarily stop all services that start with: HP (or other brand)before installing ActivID
Please try this idea first: Plug in your CAC reader and insert your CAC into the reader and attempt install again. If this doesn't work, then try the ideas below.
Here's how: Type: Services.msc in the Type here to search box, Click on Services Desktop app
Scroll down to each of the services that start with : HP (or other brand)and double click each of them one at a time.
Click the Stop button for each HP (or other brand) Service. You can now install ActivID, and once you restart your computer [after installing ActivID], they will start up again automatically.
Other ideas that have worked for some. The concept is to try each one individually until one works. It is NOT a do all of them, then try.
- Delete following key and reinstall ActivID:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesActivID Shared StoreService'
----------------
-Make sure the Distributed Transaction Coordinator (DTC) service is running
by checking the Service Status and running 'sc query msdtc' from an administrative command prompt.
If you need to Enable the startup, or needed to start it - try to run the ActivID installer again once it is up.
----------------
- If it's not DTC - next check your COM/DCOM:
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Run dcomcnfg.exe
Browse down through Component Services > Computers > My Computer > COM+
Applications.
Did you receive any error message (usually Access Denied) or do you see any
Red Arrows?
This would indicate your COM system is corrupt - please see Microsoft KB2481190 for
a possible solution.
----------------
- If it is not COM or DTC - have you recently imaged this computer?
Please check the following Registry Key:
HKLMSOFTWAREMicrosoftMSDTCSysprepInProgress
Is this key value set to '1'? If so - set it to '0' and try the install again.
(Ref Microsoft KB3202122).
----------------
ActivID 7.1.0.x relies on Windows services that are launched when a smart card is detected. Sometimes those services fail to start. In most cases a restart of your computer with your CAC inserted in the reader will fix the issue.
ActivID 7.2.1.46 is compatible with Windows 10, 8.1, & 8
ACTIVID 7.2.1.46 INSTALLATION INSTRUCTIONS for Army personnel
1. Read all of these instructions before clicking the download links
1a. If your computer is an HP or your ActivID does a roll back just before finishing the install, please look here for a setting you must perform before going to step 2.
2. Once the program is downloaded to your computer.... Double click the file, select Next
3. Read the End User License Agreement (EULA), select I accept the terms..., Next
4. Select Custom, Next, scroll down and select the red X next to US Department of Defense configuration, select This feature will be installed on local hard drive, select Next, then Install, (it may pause at this screen for a little while). You may be prompted to allow the following program to install software on this computer, Select Yes.
4a. Non DoD computers ONLY: Select the + next to Digital Certificate Services, select the down arrow next to Microsoft Outlook Usability Enhancements, make sure it is ared X. If it is not a red X, change it to a red X. If you don't make this change, you may end up with an error message stating: ActivID - 32 bits COM server asking you for your email address and password every time you use your CAC.
5. Click the Next button
6. Click the Install button
7. Uncheck the Show the readme file box (after you have read it). Select Finish
8. Restart computer
Windows 10, 8.1, or 8 (64bit) Army users download ActivClient 7.2.1.46 from:
NOTE: Please Right click the link below and select Copy (the new links are like SharePoint Links [1 mile long] as you will need to paste it a 2nd time after logging into AKO 2.0. Direct links will only dump you at the home page. Like AKO 1.0 used to be like. We are repeating history again. Shaking My Head (SMH)
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Click on the link titled: ActivID ActivClient x64 7.1 (37.27 MB .msi file) select Save As (save it to your computer), then follow instructions above.
Windows 10, 8.1, or 8 (32bit) Army users download ActivClient 7.2.1.46 from:
NOTE: Please Right click the link below and select Copy (the new links are like SharePoint Links [1 mile long] as you will need to paste it a 2nd time after logging into AKO 2.0. Direct links will only dump you at the home page. Like AKO 1.0 used to be like. We are repeating history again. SMH
Click on the link titled: ActivID ActivClient x86 7.1 (21.89 MB .msi file) select Save As (save it to your computer), then follow instructions above.
How Do I Install Smart Card Reader On Windows 10
YOU ARE FINISHED (IF YOU ONLY WANT TO BE ABLE TO LOGON TO AKO, check your webmail (or other CAC enabled websites with your CAC)).
IF you want to be able to type forms and digitally sign them, you'll need to
PROCEED TO STEP 5 - TO MAKE SURE YOU HAVE ADOBE READER INSTALLED